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Delivery Terms & Conditions

**Shipping Policy for Kamado Kings**

At Kamado Kings, we are dedicated to providing you with a seamless and efficient shipping experience for all our products, including Kamado Bono grills and accessories, pizza ovens, spare parts, rubs, sauces, and more. Please take a moment to familiarize yourself with our comprehensive shipping policy, designed to ensure your orders are delivered safely and promptly.

**Shipping Providers**

For all your orders, we collaborate with trusted shipping providers, ensuring reliable delivery services. Our trusted carriers include:

1. **Royal Mail**
2. **DHL**
3. **DPD**

These carriers have been carefully selected to handle your orders with care and deliver them promptly.

**Shipping Providers for Kamado Bono Grills**

When it comes to delivering Kamado Bono grills, we offer two options to cater to your needs:

1. **Standard Shipping (Kerbside Delivery – Free within Mainland UK):**

– **Additional Charges:** Some postcodes may incur additional shipping surcharges. Please check for any surcharges related to your delivery address before finalizing your order.

– **Delivery Process:** The Kamado Bono grill will be delivered to the nearest accessible point to your property on a pallet. Please note that the grill and its base are heavy, so you will need additional help to move it to your desired location.

– **Pallet Disposal:** You are responsible for disposing of the pallet used for delivery.

– **Delivery Days and Hours:** Deliveries are scheduled from Monday to Friday between 8:00 AM and 6:00 PM.

– **Pallet Size:** Your Kamado Bono grill will be securely strapped, wrapped, and shrink-wrapped. It will be delivered on a lorry with a tail-gate lift. Ensure you have ample space for both the delivery lorry and the pallet.

– **Packaging Removal:** You are responsible for removing the packaging, lifting the Kamado Bono grill off the pallet, and transporting it to your desired location. The courier is not obliged to assist with these tasks.

2. **Fast Shipping (Optional):**

– **Delivery Time:** Choose our fast shipping option for expedited delivery, typically taking 1-2 working days to reach you.

– **Order Dispatch:** Orders received by 2 PM are dispatched on the same day, while orders received after 2 PM are transferred to the following day’s dispatch.

**Access Considerations**

Please consider access factors to ensure smooth delivery:

* **City Locations:** Check for daytime restrictions, parking restrictions, weight limits, time limits, bus lanes, or pedestrian-only areas in your city location.

* **Country Locations:** Ensure there are no overhanging trees, obstructions, soft or uneven surfaces, or narrow lanes in your rural location.

**Kerbside Delivery Policy**

Our courier follows a kerbside delivery policy. The driver will not move or unpack the Kamado Bono grill inside your property. The delivery will be made “kerbside” to your driveway.

**Delivery Upgrades**

For deliveries outside mainland England or upgraded services, contact our Customer Support team via email or telephone after placing your order to make suitable arrangements.

**Inspection and Reporting Damage**

Upon delivery, someone must be present at the delivery address to sign for the Kamado Bono grill. We strongly recommend unpacking and thoroughly inspecting your grill before signing for it. If you notice any damage, make a note of it on the delivery note and immediately notify us at Gieto Group Ltd (brand name Kamado Kings):

* **Telephone:** 01733 667085
* **Email:** info@kamadokings.co.uk

By signing the delivery receipt without noting any damage, you legally acknowledge that you have received the goods in perfect condition, potentially limiting your recourse for any damaged items.

Thank you for choosing Kamado Kings for your grilling needs. We are dedicated to ensuring the safe and timely delivery of your Kamado Bono grill and all other products.

OFFICIAL PARTNER

Delivery Terms & Conditions
Delivery Terms & Conditions

@2024 Kamado Kings | Company number – 12065876 | All Rights Reserved.

OFFICIAL PARTNER

Delivery Terms & Conditions
Delivery Terms & Conditions

@2024 Kamado Kings | Company number – 12065876 | All Rights Reserved.